Privacy Policy

Privacy Policy for the Store Website

This privacy policy explains how this website (hereinafter referred to as “the Store”) uses and protects any information you share with the Store while using this site. Protecting your privacy is a top priority for the Store: if we ask you to provide information that can identify you (such as contact details) during your website use, you can trust that this data will only be utilized in line with the terms outlined in this policy.

 

The Store may update this privacy policy periodically, and all revisions will be posted directly on this page. We recommend you check back from time to time to confirm that you agree with any changes made.

1. Information We Collect

To support our interactions with you and enhance the quality of our services, the Store may gather the following types of information:

 

  • Your full name
  • Contact details, with your email address being a key method for us to communicate updates, respond to inquiries, or share relevant offers
  • Demographic data (including your postcode) and insights into your personal preferences (e.g., favorite product categories) and interests
  • Additional information tied to customer surveys (to gather feedback on our services) or promotional offers (to ensure we share deals that align with your needs)

2. How We Use Your Collected Information

We collect this information to understand your needs and deliver a more personalized, efficient service. Specifically, it serves three core purposes:

 

  1. Internal record-keeping: Maintaining organized records to support day-to-day operations—such as processing orders, tracking customer interactions, and managing account details.
  2. Product and service improvement: Using insights from your data to refine our offerings. For example, we may adjust product features based on user feedback or expand popular categories to better meet customer demand.
  3. Promotional communications: Sending occasional promotional emails to the email address you provided. These messages may include updates about new products, exclusive special offers, or other content we believe will be of interest to you.

3. Securing Your Information

The Store is dedicated to keeping your personal information safe from unauthorized access or disclosure. To achieve this, we have implemented comprehensive safeguards across three critical areas:

 

  • Physical protections: Securing physical storage systems (e.g., locked servers in restricted-access data centers) where hard copies or digital backups of your information are stored.
  • Electronic security: Using technical tools like encryption to protect data transmitted online (e.g., when you submit your email address) and stored in our digital systems—reducing the risk of interception or data breaches.
  • Administrative procedures: Establishing internal rules for data handling, such as limiting staff access to sensitive information and conducting regular security training to minimize human error or misuse.

4. Our Use of Cookies

Cookies play a role in enhancing your website experience, and we use them responsibly. Below is a clear breakdown of what cookies are, how we use them, and how you can control them:

4.1 What Are Cookies?

A cookie is a small digital file that requests your consent to be stored on your computer’s hard drive. Once you agree, the file is saved, and it performs two key functions:

 

  • It helps analyze website traffic patterns (e.g., which pages are visited most often or how long users spend on a page).
  • It notifies the site when you revisit a specific page, allowing for a more tailored experience.

 

Cookies also enable web applications to interact with you as an individual: by collecting and remembering your preferences (e.g., language settings or saved shopping cart items), these tools can adapt their functionality to match your unique needs, likes, and dislikes.

4.2 Our Use of Traffic Log Cookies

We specifically use traffic log cookies to track which pages of our website are accessed. This data helps us:

 

  • Analyze web traffic trends (e.g., peak visit times or popular product pages).
  • Identify areas for improvement (e.g., simplifying navigation on underused pages or optimizing load times for high-traffic sections).
  • Refine the website to better align with customer needs.

 

Importantly, we only use this traffic data for statistical analysis—once the analysis is complete, the data is permanently removed from our systems.

4.3 Your Control Over Cookies

In short, cookies help us make our website more useful by showing us which pages you find valuable and which ones fall short of your expectations. Crucially, a cookie never gives the Store access to your computer or any personal information beyond what you voluntarily share (e.g., your name or email address).

 

You have full control over how cookies are used on your device:

 

  • Most web browsers automatically accept cookies by default, but you can usually adjust your browser settings to reject them (e.g., in the “Privacy” or “Settings” menu of your browser).
  • Note that declining cookies may limit your ability to use all website features—for example, you may not be able to save items to your shopping cart or access personalized recommendations.

5. Links to Third-Party Websites

Our website may include links to external websites that we believe may interest you (e.g., manufacturer sites for detailed product specs or partner platforms with complementary offers). However, once you use these links to leave our site, please be aware that:

 

  • The Store has no control over the operations, content, or privacy practices of these external platforms.
  • We cannot be held responsible for the protection or privacy of any information you share on these third-party sites—they are not governed by this privacy policy.

 

We strongly advise you to exercise vigilance when sharing personal data on external websites. Always review the privacy policy of any site you visit before providing your information.

6. Managing Your Personal Information

You have the right to control how your personal information is collected and used. Below are the key ways to exercise this control:

6.1 Restricting Third-Party Sharing

The Store will never sell, distribute, or rent your personal information to third parties unless:

 

  • We have obtained your explicit consent (e.g., if you opt in to receive offers from our trusted partners); or
  • We are legally required to share it (e.g., in response to a court order, subpoena, or regulatory request).

 

We may send you promotional content from third parties only if you have explicitly told us you wish to receive such communications.

6.2 Requesting Access to Your Data

Under the provisions of the Data Protection Act 1998, you have the right to request details of the personal information the Store holds about you. A small administrative fee applies to cover the cost of processing this request.

 

If you want a copy of your stored information, please submit your request via email using the contact details listed in our “Contact Us” section.

6.3 Correcting Inaccurate Information

If you believe any personal information we hold about you is incorrect, incomplete, or outdated, please contact us immediately—either by mail or email—at the address referenced in our “Contact Us” section. We will review your request promptly and correct any errors without delay.

7. List of Cookies We Collect

The table below details each type of cookie we collect through the website, along with the specific information each one stores.
Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.